Shipping policy
Order Processing
Orders are processed within 1–2 business days after payment has been received.
Orders are processed Monday through Friday, excluding weekends and holidays.
Once your order has been shipped, you'll receive a confirmation email with tracking information.
Shipping Times
Estimated delivery time:
10-14 days
Delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other circumstances outside our control.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the damaged item
- Photos of the packaging (if possible)
This helps us resolve your claim quickly.